Troubleshooting GitHub


This doc is intended to help with situations where manual or automatic deploys are not working as expected. These scenarios are commonly caused by the Render GitHub app being misconfigured. For example, the GitHub app may be configured for the wrong set of repositories, or a repository that was previously public is made private.

Fixing GitHub App Permissions

Visit https://github.com/apps/render/installations/new to manage the permissions you’ve given the Render app. Go ahead and install it if you haven’t already. If it’s already installed, click Configure.

Configure GitHub

From here, you can check the Repository access section to make sure your repository is included.

Git Connect

Team Specific Issues

When the creator of a Render service no longer has access to its GitHub repository, it can create issues with both manual and automatic deploys. If this is the case, please contact us at support@render.com so we can fix this for you.