Render's security controls are predicated on the assumption that customers maintain robust internal controls. The effective use of the Render system relies heavily on customers actively managing their assigned security responsibilities. This includes safeguarding user data, controlling access, and upholding security protocols.

This document delineates Render's specific responsibilities alongside the customer's obligations and identifies areas of shared responsibility. It aims to guide customers in establishing comprehensive security practices.

Note that the procedures and controls listed here serve as foundational guidance. They are not exhaustive. Customers are encouraged to implement additional controls that align with their specific security needs and compliance requirements.

Protecting all secrets within their organization

Managing and reviewing user access to the Render system

Implementing and enforcing data policies regarding the types of data entered into the Render system, ensuring data is transmitted securely and encrypted as necessary

Keeping informed about communications from Render that affect system security, user obligations, or service availability

Establishing and maintaining security controls for system-generated outputs and reports

Compliance with relevant legal and regulatory requirements

Security of application-level configurations

Regular security assessments of their applications

Endpoint protection of workstations used to access the Render system

Developing and maintaining their own business continuity and disaster recovery plans

Deleting their data from the Render system upon termination of services

Making sure all underlying operating systems are patched and up to date

All internal networking between services and databases

Securing the infrastructure that hosts all hardware, software, networking, and facilities

Managing the underlying servers, networks, and storage

Ensuring that the runtime environments for supported programming languages and frameworks are secure and up to date

Transparency about their operational status and any security breaches

Securing the platform, which includes middleware and other integrated services that it provides

Providing detailed documentation and guidelines on the security features of their platform.

Customer and Render share responsibility for:

Monitoring and responding to incidents, depending on the nature of the incident and where it occurs in the stack

Data privacy management—both parties should cooperate to ensure that data privacy is maintained according to best practices and compliance requirements.

Conducting regular reviews of their security practices

Shared Responsibility Model

Welcome and thank you for your interest in Render Services, Inc. (”

”). This Privacy Policy explains how information that identifies or is associated with you (your ”

”) is collected, used, and disclosed by Render. This Privacy Policy applies to our websites including 

 and any other website that links to this Policy (our ”

”). Before accessing or using our Service, please ensure that you have read, and understood our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our 

1. What Information Do We Collect and For What Purpose?

The categories of information we collect can include:

 We may collect personal information, such as your name, email address, and payment information, when you register for our Service, sign up for our mailing list, or otherwise communicate with us. We may also collect any communications between you and Render and any other information you provide to Render.

Data collected through the use of the Service.

 We collect information about how you use the Service, your actions on the Service, and content you post to the Service (”

”), namely to improve the Service generally, to monitor and resolve issues, and for other internal purposes. Please remember that Render may, but has no obligation to, monitor, record, and store User Content in order to protect your safety or the safety of other users, to assist with regulatory or law enforcement efforts, or to protect and defend our rights and property.

Information we receive from third-party sites you connect to our Service.

 We may receive personal information about you from third parties and combine that with information we collect through our Service. For example, we may obtain information when you log in through a third-party provider, such as GitHub or Slack. These services will authenticate your identity and may provide you the option to share certain personal information with us, which could include your name, email address, or other information. Similarly, when you interact with us through a social media site or third-party service, such as when you like, follow, share, or otherwise engage with Render content on Facebook, Twitter, GitHub, Slack, LinkedIn, or other sites, we may receive information from the social network, including your profile information, picture, user ID associated with your social media account, and any other information you permit the social network to share with third parties. The data we receive from these third-party sites is dependent upon that third party’s policies and your privacy settings on that third-party site. You should always review and, if necessary, adjust your privacy settings on third-party websites and services before linking or connecting them to our Service.

 We may approximate your location by your IP Address.

Information we receive from third parties.

 From time to time, we may receive information about you from third parties and other users. We may also collect information about you that is publicly available.

We use this information to operate, maintain, and provide to you the features and functionality of the Service, as well as to communicate directly with you, such as to send you email messages, including promotional messages, and permit you to communicate with others on the Service or on social media, or invite others to join the Service. We may also send you Service-related emails or messages (e.g., account verification, updates to features of the Service, technical and security notices). We may also use this information for any other lawful, legitimate business purpose.

For more information about your communication preferences, see ”

We may share your personal information in the instances described below. For further information on your choices regarding your information, see the ”

We may share your personal information with:

The public and other members of the Service.

 Content you post to public areas of the Service will be viewable by others on the Service and the public. Please do not post personal information to public areas of the Service if you would not want it to be public. If you are a member of a team using Render, the administrator of your team may be able to view some or all of your activity (e.g., audit logs) on the Render services and connected applications.

 For example, you may have the option to share your account on the Service with third parties upon your request;

Third-party vendors and other service providers.

 We share your information with third-party vendors and service providers that perform services on our behalf, as needed to carry out their work for us, which may include identifying and serving targeted advertisements; providing emailing services; providing tax, billing, and accounting services; cloud or web hosting; providing analytics services; or identifying and understanding prospects or leads;

The public when you provide feedback on our Service.

 For example, if you post User Content on our website or comment on our social media sites, your information, such as your first name, last initial, state of residence, and your comments, may be displayed on our Service or on our social media pages;

 We may share your information with other parties in connection with a company transaction, such as a merger, sale of company assets or shares, reorganization, financing, change of control or acquisition of all or a portion of our business by another company or third party, or in the event of a bankruptcy or related or similar proceedings;

 When you provide personal information to one of our Render brands, we may share that information with other companies and brands owned or controlled by Render Services, Inc., and other companies owned by or under common ownership as Render, which also includes our subsidiaries (i.e., any organization we own or control) or our ultimate holding company (i.e., any organization that owns or controls us) and any subsidiaries it owns. These companies will use your personal information in the same way as we can under this Privacy Policy.

Regulatory or Legal Requirements, Safety and Terms Enforcement.

 Third parties as required by law or subpoena or if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) to enforce our Terms of Service or to protect the security or integrity of our Service; and/or (c) to exercise or protect the rights, property, or personal safety of Render, our visitors, or others.

We may also share information with others in an aggregated or otherwise anonymized form that does not reasonably identify you directly as an individual.

3. How We Use Cookies and Other Tracking Technology to Collect Information

We and our third-party service providers may collect certain types of usage information when you use our Service, read our emails, or otherwise engage with us. We use this information to enhance and personalize your user experience, to recognize and contact you, and to monitor and improve our websites and Service. In some instances, we and our third-party service providers may combine this usage information with personal information. If we do combine any usage information with personal information, the combined information will be treated by us as personal information hereunder (as long as it is so combined).

We typically collect this information through a variety of tracking technologies, including cookies, Flash objects, web beacons, embedded scripts, location-identifying technologies, file information, and similar technology (collectively, ”

”). We, and our third-party partners, use tracking technologies to automatically collect usage and device information, such as:

Information about your device and its software,

 such as your IP address, browser type, Internet service provider, device type/model/manufacturer, operating system, date and time stamp, and a unique ID that allows us to uniquely identify your browser, mobile device, or your account (including, for example, a persistent device identifier or an Ad ID), and other such information. We may also work with third-party partners to employ technologies, including the application of statistical modeling tools, which permit us to recognize and contact you across multiple devices.

Information about the way you access and use our Service,

 for example, the site from which you came and the site to which you are going when you leave our Service, the pages you visit, the links you click, whether you open emails or click the links contained in emails, whether you access the Service from multiple devices, and other actions you take on the Service.

 including GPS coordinates (e.g., latitude and/or longitude) or similar information regarding the location of your mobile device, or we may be able to approximate or infer a device’s location by analyzing other information, like an IP address.

 We may collect analytics data or use third-party analytics tools such as Google Analytics to help us measure traffic and usage trends for the Service and to understand more about the demographics of our users. You can learn more about Google’s practices at 

https://www.google.com/policies/privacy/partners

 and view its currently available opt-out options at 

.We also use pixel tags to collect IP addresses, which may then be used to derive insights from web traffic.If you would prefer not to accept cookies, most browsers will allow you to: (i) change your browser settings to notify you when you receive a cookie, which lets you choose whether or not to accept it; (ii) disable existing cookies; or (iii) set your browser to automatically reject cookies; however, doing so may negatively impact your experience using the Service, as some features and services on our Service may not work properly. You may also set your email options to prevent the automatic downloading of images that may contain technologies that would allow us to know whether you have accessed our email and performed certain functions with it.We and our third-party partners may also use tracking technologies for advertising purposes. For more information about tracking technologies, please see ”

Third-Party Tracking and Online Advertising

 Although we do our best to honor the privacy preferences of our users, we are unable to respond to Do Not Track signals set by your browser at this time.

4. Third-Party Tracking and Online Advertising

 We participate in interest-based advertising and use third-party advertising companies to serve you targeted advertisements based on your browsing history. We may share or we may permit third-party online advertising networks, social media companies, and other third-party services to collect information about your use of our website over time so that they may display ads on our Service, on other devices you may use, and on other websites, apps, or services, including on Facebook. Typically, though not always, the information we share is provided through cookies or similar tracking technologies, which recognize the device you are using and collect information, including click stream information, browser type, time and date you visited the site, and other information. We and our third-party partners use this information to make the advertisements you see online more relevant to your interests, as well as to provide advertising-related services such as reporting, attribution, analytics, and market research.

 Our Service may include social media features, such as the Facebook Like button, Google Plus, LinkedIn, Snapchat, Instagram, Twitter, or other widgets. These social media companies may recognize you and collect information about your visit to our Service, and they may set a cookie or employ other tracking technologies. Your interactions with those features are governed by the privacy policies of those companies.We display targeted advertising to you through social media platforms, such as Facebook, Twitter, Google, and others. These companies have interest-based advertising programs that allow us to direct advertisements to users who have shown interest in our Service while those users are on the social media platform or to groups of other users who share similar traits, such as likely commercial interests and demographics. These advertisements are governed by the privacy policies of those social media companies that provide them.

 We, or our third-party partners, may link your various devices so that content you see on one device can result in relevant advertising on another device. We do this by collecting information about each device you use when you are logged in to our Service. We may also work with third-party partners who employ tracking technologies or the application of statistical modeling tools to determine if two or more devices are linked to a single user or household. We may share a common account identifier (such as an email address or user ID) with third-party advertising partners to help recognize you across devices. We, and our partners, can use this cross-device linkage to serve interest-based advertising and other personalized content to you across your devices, to perform analytics, and to measure the performance of our advertising campaigns.

 We utilize certain forms of display advertising and other advanced features through Google Analytics, such as Remarketing with Google Analytics, Google Display Network Impression Reporting, the DoubleClick Campaign Manager Integration, and Google Analytics Demographics and Interest Reporting. These features enable us to use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick advertising cookie) or other third-party cookies together to inform, optimize, and display ads based on your past visits to the Service. You may control your advertising preferences or opt-out of certain Google advertising products by visiting the Google Ads Preferences Manager, currently available at 

, or by visiting NAI’s online resources at 

https://www.networkadvertising.org/choices

. If you would prefer not to accept cookies, most browsers allow you to adjust your browser settings to: (i) notify you when you receive a cookie, which lets you choose whether or not to accept it; (ii) disable existing cookies; or (iii) set your browser to automatically reject cookies.(b) 

. To learn about interest-based advertising and how you may be able to opt-out of some of this advertising, you may wish to visit the Network Advertising Initiative’s (NAI) online resources at 

 and/or the Digital Advertising Alliance’s (DAA) resources at 

. Please note that opting-out of receiving interest-based advertising through the NAI’s and DAA’s online resources will only opt-out a user from receiving interest-based ads on that specific browser or device, but the user may still receive interest-based ads on his or her other devices. You must perform the opt-out on each browser or device you use.(d) 

. You may also be able to limit interest-based advertising through the settings on your mobile device by selecting “limit ad tracking” (iOS) or “opt-out of interest based ads” (Android). You may also be able to opt-out of some — but not all — interest-based ads served by mobile ad networks by visiting 

 and downloading the mobile AppChoices app.

Blocking or deleting cookies may negatively impact your experience using the Service, as some features and services on our Service may not work properly. Depending on your mobile device and operating system, you may not be able to delete or block all cookies.

Some of these opt-outs may not be effective unless your browser is set to accept cookies. If you delete cookies, change your browser settings, switch browsers or computers, or use another operating system, you will need to opt-out again. Please also note that when you opt out of receiving interest-based advertisements, this does not mean you will no longer see advertisements from us or on our online services. It means that the online ads that you do see from the DAA and NAI program participants should not be based on your interests. We are not responsible for the effectiveness of, or compliance with, any third-parties’ opt-out options or programs or the accuracy of their statements regarding their programs. In addition, third parties may still use cookies to collect information about your use of our online services, including for analytics and fraud prevention as well as any other purpose permitted under each program’s governing principles.

 You may update your profile information, such as your user name, and may change some of your data sharing preferences by emailing us at 

How to control your communications preferences.

 You can stop receiving promotional email communications from us by clicking on the “unsubscribe link” provided in such communications. We make every effort to promptly process all unsubscribe requests. You may not opt out of service-related communications (e.g., account verification, transactional communications, changes/updates to features of the Service, technical and security notices).

 If you have any questions about reviewing, modifying, or deleting your information, or if you want to remove your name or comments from our Service or publicly displayed content, you can contact us directly at 

. We may not be able to modify or delete your information in all circumstances.

6. How We Store and Protect Your Information

 We store data on servers in the U.S. or any other country in which Render or its affiliates, subsidiaries, agents or contractors maintain facilities. If you are located in the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please note that your personal information may be transferred to a country and jurisdiction that does not have the same data protection laws as your jurisdiction.


 We will retain your information as long as necessary for the purposes outlined in this Privacy Policy, and for a commercially reasonable time thereafter for backup, archival, fraud prevention or detection, or audit purposes, or as otherwise required by law. We may anonymize and/or aggregate personal information and store it in order to analyze aggregate metrics and trends.

 We care about the security of your information and employ physical, administrative, and technological safeguards designed to preserve the integrity and security of all information collected through our Service. However, no security system is impenetrable, and we cannot guarantee the security of our systems 100%. In the event that any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and, where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.

Render does not knowingly collect or solicit any information from anyone under the age of 13 on this Service and the Services is not targeted towards anyone under the age of 13. If you believe that we might have received information from a child under 13, please contact us at 

The Service may contain links to and from third-party websites of our business partners, advertisers, and social media sites and our users may post links to third-party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for their policies. We strongly recommend that you read their privacy policies and terms and conditions of use to understand how they collect, use, and share information. We are not responsible for the privacy practices or the content on the websites of third-party sites.

If you have any questions about this Privacy Policy or the Service, please contact us at 

We may modify or update this Privacy Policy from time to time to reflect the changes in our business and practices, so you should review this page periodically. When we change the policy in a material manner, we will notify you by sending a notice to the primary email address specified in your Render account, by placing a prominent notice on our website or another appropriate method. We will also update the ‘last modified’ date at the top of this page. If you object to any changes, you may close your account.

Privacy Policy

Welcome to Render, the website and online service of Render Services, Inc. (“Render,” “we,” or “us”). This page explains the terms by which you may use our online services, web site, software, cloud computing platform, APIs, and all other services under Render’s control, provided on or in connection with the service (collectively, the “Service”). By accessing or using the Service, or by clicking a button or checking a box marked “I Agree” (or something similar), you signify that you have read, understood, and agree to be bound by these Terms of Service (this “Agreement”), our Acceptable Use Policy, and to the collection and use of your information as set forth in our Privacy Policy, whether or not you are a registered user of our Service. Render reserves the right to modify these terms and will provide notice of these changes as described below. This Agreement applies to all visitors, users, and others who access the Service (“Users”).

Please read this Agreement carefully to ensure that you understand each provision. This agreement contains a mandatory individual arbitration and class action/jury trial waiver provision that requires the use of arbitration on an individual basis to resolve disputes, rather than jury trials or class actions.

This is a contract between you and Render. You must read and agree to these terms before using the Render Service. If you do not agree, you may not use the Service. You may use the Service only if you can form a binding contract with Render, and only in compliance with this Agreement and all applicable local, state, national, and international laws, rules and regulations. You are responsible for the acts of others utilizing your access to the Service and will be held responsible for violations of the Service by persons who gain access to the Service using your account or shared access. Any use or access to the Service by anyone under 16 is strictly prohibited and in violation of this Agreement. The Service is not available to any Users previously removed from the Service by Render.

 Subject to the terms and conditions of this Agreement, you are hereby granted a non-exclusive, limited, non-transferable, non-sublicensable, freely revocable license to use the Service for own use only and as permitted by the features of the Service. Render reserves all rights not expressly granted herein in the Service and the Render Content (as defined below). Render may terminate this license at any time for any reason or no reason.

”) gives you access to the services and functionality that we may establish and maintain from time to time and in our sole discretion. We may maintain different types of User Accounts for different types of Users. If you open a User Account on behalf of a company, organization, or other entity, then (i) “you” includes you and that entity, and (ii) you represent and warrant that you are an authorized representative of the entity with the authority to bind the entity to this Agreement, and that you agree to this Agreement on the entity’s behalf. By connecting to Company with a third-party service, you give us permission to access and use your information from that service as permitted by that service, and to store your log-in credentials for that service.

You may never use another User’s User Account without permission. When creating your User Account, you must provide accurate and complete information, and you must keep this information up to date. You are solely responsible for the activity that occurs on your User Account, and you must keep your User Account password secure. We encourage you to use strong passwords (unguessable passwords of sufficient length and entropy) with your User Account. You must notify Render immediately of any breach of security or unauthorized use of your User Account. Render will not be liable for any losses caused by any unauthorized use of your User Account.

You may control your User profile and how you interact with the Service by changing the settings at 

. By providing Render your email address you consent to our using the email address to send you Service-related notices, including any notices required by law, in lieu of communication by postal mail. We may also use your email address to send you other messages, such as changes to features of the Service and special offers. If you do not want to receive such email messages, you may opt out or change your preferences at 

. Opting out may prevent you from receiving email messages regarding updates, improvements, or offers.

 We may, without prior notice, change the Service; stop providing the Service or features of the Service, to you or to Users generally; or create usage limits for the Service. We may permanently or temporarily terminate or suspend your access to the Service without notice and liability for any reason, including if in our sole determination you violate any provision of this Agreement, or for no reason. Upon termination for any reason or no reason, you continue to be bound by this Agreement.

 You are solely responsible for your interactions with other Users. We reserve the right, but have no obligation, to monitor disputes between you and other Users. Render shall have no liability for your interactions with other Users, or for any User’s action or inaction.

 You shall comply with the U.S. Foreign Corrupt Practices Act and all applicable export laws, restrictions and regulations of the U.S. Department of Commerce, and any other applicable U.S. and foreign agency or authority. You represent and warrant that you are not (and are not part of or a citizen or resident of or located in) (i) a person or entity or group or region that is the target of sanctions administered by U.S. Department of the Treasury’s Office of Foreign Assets Control (“OFAC”), or other relevant sanctions authority or (ii) Crimea, Donetsk, or Luhansk Regions of Ukraine, Cuba, Iran, North Korea or Syria or any other embargoed region. Violation of this Section 1.7 will result in immediate termination of this Agreement.

The Service allows Users to submit, post, display, provide, or otherwise make available content such as profile information, comments, questions, source code, logs, and other content or information (any such materials a User submits, posts, displays, provides, or otherwise makes available on the Service is referred to as “

We claim no ownership rights over User Content created by you. The User Content you create remains yours. Company has the right (but not the obligation) in its sole discretion to monitor and/or remove any User Content on the Service. This includes, without limitation, User Content that violates these terms or our Acceptable Use Policy.

” means all patent rights, copyright rights, mask work rights, moral rights, rights of publicity, trademark, trade dress and service mark rights, goodwill, trade secret rights and other intellectual property rights as may now exist or hereafter come into existence, and all applications therefore and registrations, renewals and extensions thereof, under the laws of any state, country, territory or other jurisdiction.

In connection with your User Content, you affirm, represent and warrant the following:

You have obtained and are solely responsible for obtaining all consents as may be required by law to post any User Content relating to third parties.

Your User Content and Render’s use thereof as contemplated by this Agreement and the Service will not violate any law or infringe any rights of any third party, including but not limited to any Intellectual Property Rights and privacy rights.

Render takes no responsibility and assumes no liability for any User Content that you or any other User or third-party posts, sends, or otherwise makes available over the Service. You shall be solely responsible for your User Content and the consequences of posting, publishing it, sharing it, or otherwise making it available on the Service, and you agree that we are only acting as a passive conduit for your online distribution and publication of your User Content. You understand and agree that you may be exposed to User Content that is inaccurate, objectionable, inappropriate for children, or otherwise unsuited to your purpose, and you agree that Render shall not be liable for any damages you allege to incur as a result of or relating to any User Content.

Except for your User Content, the Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, illustrations, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music, and User Content belonging to other Users (the “

”), and all Intellectual Property Rights related thereto, are the exclusive property of Render and its licensors (including other Users who post User Content to the Service). Except as explicitly provided herein, nothing in this Agreement shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works from any Render Content. Use of the Render Content for any purpose not expressly permitted by this Agreement is strictly prohibited.

You may choose to or we may invite you to submit comments or ideas about the Service, including without limitation about how to improve the Service or our products (“

”). By submitting any Idea, you agree that your disclosure is gratuitous, unsolicited and without restriction and will not place Render under any fiduciary or other obligation, and that we are free to use the Idea without any additional compensation to you, and/or to disclose the Idea on a non-confidential basis or otherwise to anyone. You further acknowledge that, by acceptance of your submission, Render does not waive any rights to use similar or related ideas previously known to Render, or developed by its employees, or obtained from sources other than you.

The Service contains data, information, and other content not owned by you, such as credits offered by Render (“

”). You understand and agree that regardless of terminology used, Render Property represents a limited license right governed solely by the terms of this Agreement and available for distribution at Render’s sole discretion. Render Property is not redeemable for any sum of money or monetary value from Render at any time. You acknowledge that you do not own the User Account you use to access the Service, nor do you possess any rights of access or rights to data stored by or on behalf of Render on Render servers, including without limitation any data representing or embodying any or all of your Render Property. You agree that Render has the absolute right to manage, regulate, control, modify and/or eliminate Render Property as it sees fit in its sole discretion, in any general or specific case, and that Render will have no liability to you based on its exercise of such right. All data on Render’s servers are subject to deletion, alteration or transfer. Notwithstanding any value attributed to such data by you or any third party, you understand and agree that any data, User Account history and User Account content residing on Render’s servers, may be deleted, altered, moved or transferred at any time for any reason in Render’s sole discretion, with or without notice and with no liability of any kind. Render does not provide or guarantee, and expressly disclaims, any value, cash or otherwise, attributed to any data residing on Render’s servers.

 Certain aspects of the Service may be provided for a fee or other charge. If you elect to use paid aspects of the Service, you agree to our 

 as we may update them from time to time. Render may add new services for additional fees and charges, add or amend fees and charges for existing services, at any time in its sole discretion. Any change to our Pricing or Payment Terms shall become effective in the billing cycle following notice of such change to you as provided in this Agreement. We use Stripe as our third-party service provider for payment services. By using our Service, you agree to be bound by Stripe’s Services Agreement available at 

 You may cancel your User Account at any time; however, there are no refunds for cancellation. In the event that Render suspends or terminates your User Account or this Agreement, you understand and agree that you shall receive no refund or exchange for any Render Property, any unused time on a subscription, any license or subscription fees for any portion of the Service, any content or data associated with your User Account, or for anything else. You are solely responsible for exporting your User Content from the Service prior to termination of your account for any reason.

 Taxes. All information that you provide in connection with a purchase or transaction or other monetary transaction interaction with the Service must be accurate, complete, and current. You agree to pay all charges incurred by users of your credit card, debit card, or other payment method used in connection with a purchase or transaction or other monetary transaction interaction with the Service at the prices in effect when such charges are incurred. You will pay any applicable taxes, if any, relating to any such purchases, transactions or other monetary transaction interactions.

 The provider of services is set forth herein. If you are a California resident, in accordance with Cal. Civ. Code §1789.3, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting them in writing at 1625 North Market Blvd., Suite N 112 Sacramento, CA 95834, or by telephone at (800) 952-5210 or (916) 445-1254.

If the Service provides professional information (for example, legal or financial), such information is for informational purposes only and should not be construed as professional advice. No action should be taken based upon any information contained in the Service. You should seek independent professional advice from a person who is licensed and/or qualified in the applicable area.

We care about the privacy of our Users. You understand that by using the Services you consent to the collection, use and disclosure of your personally identifiable information and aggregate and/or anonymized data as set forth in our 

, and to have your personally identifiable information collected, used, transferred to and processed in the United States.

Render cares about the integrity and security of your personal information. Render uses commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of your personal information and implement your privacy settings. However, we cannot guarantee that unauthorized third parties will never be able to defeat our security measures or use your personal information for improper purposes. You acknowledge that you provide your personal information at your own risk.

Since we respect artist and content owner rights, it is Render’s policy to respond to alleged infringement notices that comply with the Digital Millennium Copyright Act of 1998 (“

If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement and is accessible via the Service, please notify Render’s copyright agent as set forth in the DMCA. For your complaint to be valid under the DMCA, you must provide the following information in writing:

An electronic or physical signature of a person authorized to act on behalf of the copyright owner;

Identification of the copyrighted work that you claim has been infringed;

Identification of the material that is claimed to be infringing and where it is located on the Service;

Information reasonably sufficient to permit Render to contact you, such as your address, telephone number, and, e-mail address;

A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or law; and

A statement, made under penalty of perjury, that the above information is accurate, and that you are the copyright owner or are authorized to act on behalf of the owner.

The above information must be submitted to the following DMCA Agent:

Attn: DMCA Notice

Render Services, Inc.

Address: 525 Brannan Street Ste 300 San Francisco CA 94107

Phone: 415-830-4762

Email: 


Under federal law, if you knowingly misrepresent that online material is infringing, you may be subject to criminal prosecution for perjury and civil penalties, including monetary damages, court costs, and attorneys’ fees.

Please note that this procedure is exclusively for notifying Render and its affiliates that your copyrighted material has been infringed. The preceding requirements are intended to comply with Render’s rights and obligations under the DMCA, including 17 U.S.C. §512(c), but do not constitute legal advice. It may be advisable to contact an attorney regarding your rights and obligations under the DMCA and other applicable laws.

In accordance with the DMCA and other applicable law, Render has adopted a policy of terminating, in appropriate circumstances, Users who are deemed to be repeat infringers. Render may also at its sole discretion limit access to the Service and/or terminate the User Accounts of any Users who infringe any intellectual property rights of others, whether or not there is any repeat infringement.

The Service may contain links to third-party materials that are not owned or controlled by Render. Render does not endorse or assume any responsibility for any such third-party sites, information, materials, products, or services. If you access a third-party website or service from the Service or share your User Content on or through any third-party website or service, you do so at your own risk, and you understand that this Agreement and Render’s Privacy Policy do not apply to your use of such sites. You expressly relieve Render from any and all liability arising from your use of any third-party website, service, or content, including without limitation User Content submitted by other Users. Additionally, your dealings with or participation in promotions of advertisers found on the Service, including payment and delivery of goods, and any other terms (such as warranties) are solely between you and such advertisers. You agree that Render shall not be responsible for any loss or damage of any sort relating to your dealings with such advertisers.

You agree to defend, indemnify and hold harmless Render and its subsidiaries, agents, licensors, managers, and other affiliated companies, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees) arising from: (i) your use of and access to the Service, including any data or content transmitted or received by you; (ii) your violation of any term of this Agreement, including without limitation your breach of any of the representations and warranties above; (iii) your violation of any third-party right, including without limitation any right of privacy or Intellectual Property Rights; (iv) your violation of any applicable law, rule or regulation; (v) User Content or any content that is submitted via your User Account including without limitation misleading, false, or inaccurate information; (vi) your willful misconduct; or (vii) any other party’s access and use of the Service with your unique username, password or other appropriate security code.

The Service is provided on an “as is” and “as available” basis. Use of the Service is at your own risk. To the maximum extent permitted by applicable law, the Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement. No advice or information, whether oral or written, obtained by you from Render or through the Service will create any warranty not expressly stated herein. Without limiting the foregoing, Render, its subsidiaries, its affiliates, and its licensors do not warrant that the content is accurate, reliable or correct; that the Service will meet your requirements; that the Service will be available at any particular time or location, uninterrupted or secure; that any defects or errors will be corrected; or that the Service is free of viruses or other harmful components. Any content downloaded or otherwise obtained through the use of the Service is downloaded at your own risk and you will be solely responsible for any damage to your computer system or mobile device or loss of data that results from such download or your use of the Service.

Further, Render does not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through the Service or any hyperlinked website or service, and Render will not be a party to or in any way monitor any transaction between you and third-party providers of products or services.

Federal law, some states, provinces and other jurisdictions do not allow the exclusion and limitations of certain implied warranties, so the above exclusions may not apply to you. This Agreement gives you specific legal rights, and you may also have other rights which vary from state to state. The disclaimers and exclusions under this Agreement will not apply to the extent prohibited by applicable law.

To the maximum extent permitted by applicable law, in no event shall Render, its affiliates, agents, directors, employees, suppliers or licensors be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the Service. Under no circumstances will Render be responsible for any damage, loss or injury resulting from hacking, tampering or other unauthorized access or use of the Service or your account or the information contained therein.

To the maximum extent permitted by applicable law, Render assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein; (iv) any interruption or cessation of transmission to or from the Service; (v) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our service by any third party; (vi) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Service; and/or (vii) User Content or the defamatory, offensive, or illegal conduct of any third party. In no event shall Render, its affiliates, agents, directors, employees, suppliers, or licensors be liable to you for any claims, proceedings, liabilities, obligations, damages, losses or costs in an amount exceeding the amount you paid to Render hereunder or $100.00, whichever is greater.

This limitation of liability section applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if Render has been advised of the possibility of such damage.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This Agreement gives you specific legal rights, and you may also have other rights which vary from state to state. The disclaimers, exclusions, and limitations of liability under this Agreement will not apply to the extent prohibited by applicable law.

13. Governing Law, Arbitration, and Class Action/Jury Trial Waiver

 You agree that: (i) the Service shall be deemed solely based in California; and (ii) the Service shall be deemed a passive one that does not give rise to personal jurisdiction over us, either specific or general, in jurisdictions other than California. This Agreement shall be governed by the internal substantive laws of the State of California, without respect to its conflict of laws principles. The parties acknowledge that this Agreement evidences a transaction involving interstate commerce. Notwithstanding the preceding sentences with respect to the substantive law, any arbitration conducted pursuant to the terms of this Agreement shall be governed by the Federal Arbitration Act (9 U.S.C. §§ 1-16). The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded. You agree to submit to the personal jurisdiction of the federal and state courts located in San Francisco County, California for any actions for which we retain the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of a our copyrights, trademarks, trade secrets, patents, or other intellectual property or proprietary rights, as set forth in the Arbitration provision below, including any provisional relief required to prevent irreparable harm. You agree that San Francisco County, California is the proper forum for any appeals of an arbitration award or for trial court proceedings in the event that the arbitration provision below is found to be unenforceable.

 Read this section carefully because it requires the parties to arbitrate their disputes and limits the manner in which you can seek relief from Render. For any dispute with Render, you agree to first contact us at 

 and attempt to resolve the dispute with us informally. In the unlikely event that Render has not been able to resolve a dispute it has with you after sixty (60) days, we each agree to resolve any claim, dispute, or controversy (excluding any claims for injunctive or other equitable relief as provided below) arising out of or in connection with or relating to this Agreement, or the breach or alleged breach thereof (collectively, “Claims”), by binding arbitration by JAMS, under the Optional Expedited Arbitration Procedures then in effect for JAMS, except as provided herein. JAMS may be contacted at 

. The arbitration will be conducted in San Francisco County, California, unless you and Render agree otherwise. If you are using the Service for commercial purposes, each party will be responsible for paying any JAMS filing, administrative and arbitrator fees in accordance with JAMS rules, and the award rendered by the arbitrator shall include costs of arbitration, reasonable attorneys’ fees and reasonable costs for expert and other witnesses. If you are an individual using the Service for non-commercial purposes: (i) JAMS may require you to pay a fee for the initiation of your case, unless you apply for and successfully obtain a fee waiver from JAMS; (ii) the award rendered by the arbitrator may include your costs of arbitration, your reasonable attorney’s fees, and your reasonable costs for expert and other witnesses; and (iii) you may sue in a small claims court of competent jurisdiction without first engaging in arbitration, but this does not absolve you of your commitment to engage in the informal dispute resolution process. Any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction. Nothing in this Section shall be deemed as preventing Render from seeking injunctive or other equitable relief from the courts as necessary to prevent the actual or threatened infringement, misappropriation, or violation of our data security, Intellectual Property Rights or other proprietary rights.

 With respect to all persons and entities, regardless of whether they have obtained or used the Service for personal, commercial or other purposes, all Claims must be brought in the parties’ individual capacity, and not as a plaintiff or class member in any purported class action, collective action, private attorney general action or other representative proceeding. This waiver applies to class arbitration, and, unless we agree otherwise, the arbitrator may not consolidate more than one person’s Claims. You agree that, by entering into this Agreement, you and Render are each waiving the right to a trial by jury or to participate in a class action, collective action, private attorney general action, or other representative proceeding of any kind.

 This Agreement, and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by Render without restriction. Any attempted transfer or assignment in violation hereof shall be null and void.

Notification Procedures and Changes to the Agreement.

 Render may provide notifications, whether such notifications are required by law or are for marketing or other business related purposes, to you via email notice, written or hard copy notice, or through posting of such notice on our website, as determined by Render in our sole discretion. Render reserves the right to determine the form and means of providing notifications to our Users, provided that you may opt out of certain means of notification as described in this Agreement. Render is not responsible for any automatic filtering you or your network provider may apply to email notifications we send to the email address you provide us. Render may, in its sole discretion, modify or update this Agreement from time to time, and so you should review this page periodically. When we change the Agreement in a material manner, we will update the ‘last modified’ date at the top of this page and notify you that material changes have been made to the Agreement. Your continued use of the Service after any such change constitutes your acceptance of the new Terms of Service. If you do not agree to any of these terms or any future Terms of Service, do not use or access (or continue to access) the Service.

 This Agreement, together with any amendments and any additional agreements you may enter into with Render in connection with the Service, shall constitute the entire agreement between you and Render concerning the Service. If any provision of this Agreement is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of this Agreement, which shall remain in full force and effect, except that in the event of unenforceability of the universal Class Action/Jury Trial Waiver, the entire arbitration agreement shall be unenforceable.

 No waiver of any term of this Agreement shall be deemed a further or continuing waiver of such term or any other term, and Render’s failure to assert any right or provision under this Agreement shall not constitute a waiver of such right or provision.

 with any questions regarding this Agreement.

Terms of Service

Your use of the Service is subject to this Acceptable Use Policy. If you are found to be in violation of our policies at any time, as determined by Render in its sole discretion, we may warn you or suspend or terminate your account. Please note that we may change our Acceptable Use Policy at any time, and pursuant to the Render Terms of Service (”

”), it is your responsibility to keep up-to-date with and adhere to the policies posted here. All capitalized terms used herein have the meanings stated in the Terms, unless stated otherwise.

You agree not to engage in any of the following prohibited activities:

copying, distributing, or disclosing any part of the Service in any medium, including without limitation by any automated or non-automated “scraping”;

using any automated system, including without limitation “robots,” “spiders,” “offline readers,” etc., to access the Service in a manner that sends more request messages to the Render servers than a human can reasonably produce in the same period of time by using a conventional on-line web browser (except that Render grants the operators of public search engines revocable permission to use spiders to copy publicly available materials from the Service for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of the materials, but not caches or archives of such materials);

transmitting spam, chain letters, or other unsolicited email;

attempting to interfere with, compromise the system integrity or security or decipher any transmissions to or from the servers running the Service;

taking any action that imposes, or may impose at our sole discretion an unreasonable or disproportionately large load on our infrastructure;

uploading invalid data, viruses, worms, or other software agents through the Service;

collecting or harvesting any personally identifiable information, including account names, from the Service;

reselling, renting or leasing the Service to your own customers directly;

impersonating another person or otherwise misrepresenting your affiliation with a person or entity, conducting fraud, hiding or attempting to hide your identity;

interfering with the proper working of the Service;

accessing any content on the Service through any technology or means other than those provided or authorized by the Service;

using the Service to mine cryptocurrencies;

using the Service to bypass network restrictions or to access services that are not publicly available, including the use of proxy servers;

bypassing the measures we may use to prevent or restrict access to the Service, including without limitation features that prevent or restrict use or copying of any content or enforce limitations on use of the Service or the content therein;

engaging in any unlawful, dangerous, harmful, fraudulent, deceptive, discriminatory, threatening, harassing, obscene or otherwise objectionable activities on the Service, as determined in our sole discretion; or

posting or transmitting abusive, defamatory, libelous, false or misleading statements, messages that incite or threaten violence, or hate speech or content that attacks or disparages an individual or group based on race, gender, religion, nationality, ethnicity, political group, sexual orientation, disability, age or other protected categories.

Acceptable Use Policy

We are committed to making Render work for anyone—with or without disabilities.

If you have difficulty accessing the information on this site (render.com) or 

, especially if you are using assistive technology, please email us at 

We’ll get back to you as soon as we can, and attempt to address the problem.

Render Accessibility Policy